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PRIVACY POLICY

Privacy Policy
Effective Date: April 1, 2025
This Privacy Policy governs the manner in which Maison de Minerve collects, processes, retains, and discloses information from users (“User,” “you”) accessing www.maisondeminerve.com (“Site”). By engaging with the Site, you consent to the practices outlined in this policy and acknowledge your responsibility to review it periodically.

1. Information Collection and Classification
We collect and process the following categories of Personal Identifiable Information (PII): Contact and Identity Data: Full name, shipping/billing address, email address, and phone number Payment Data: Order totals, transaction ID, method of payment (processed via PCI-compliant third-party gateways; no full card details stored)Technical Metadata: IP address, device specifications, operating system, browser type, access timestamp, geolocation (approximate), and referrer URLsBehavioral and Session Data: On-site navigation patterns, product interactions, page durations, scroll depth, and clickstream events Preference and Consent Data: Marketing subscriptions, wishlist interactions, survey responses, and consent flags.

2. Lawful Basis for Data Processing
We process personal data under the following lawful bases: Contractual Necessity, which includes order fulfillment, shipment, and customer support. Legitimate Interest: Site optimization, fraud prevention, and internal analytics. Consent: For optional marketing communications and promotional outreach. Legal Compliance: As required by tax, accounting, or regulatory authorities.

3. Data Transmission and Third-Party Disclosure
Your data may be transmitted to third-party entities strictly for operational purposes, including:. Payment Processors: Stripe, PayPal, or other PCI-DSS-compliant platforms. Shipping Carriers: USPS, UPS, FedEx, or logistics service providers. Analytics Platforms: Google Analytics, Meta Pixel (if applicable). CRM and Email Systems: Mailchimp or comparable service
Legal or Regulatory Bodies: Upon valid subpoena, court order, or applicable law
We do not engage in the sale, lease, or monetization of personal data to unauthorized third parties.

4. Data Storage and Retention
All personal data is stored using encrypted systems hosted on secure servers located within the United States. We retain order-related data for a minimum of five years to comply with financial reporting obligations, unless otherwise legally mandated or upon receipt of a verified deletion request (where applicable).

5. Data Protection and Security
We maintain appropriate administrative, technical, and physical safeguards to protect the integrity and confidentiality of data, including the use of TLS/SSL encryption for secure data transmission. Password-protected user accounts with secure authentication protocols. Firewalled hosting environments and regular security patching. Role-based access control for internal personnel.

6. Cookies and Similar Technologies
We utilize HTTP cookies, session tokens, and pixel tags to: Authenticate user sessions. Measure Site performance
Personalize the user experience. Analyze aggregated user behavior. Users can modify their cookie preferences through their browser settings. Disabling essential cookies may degrade Site functionality.

7. User Rights
Subject to applicable jurisdiction (e.g., CCPA, GDPR), Users may exercise the following rights: Access: Request a copy of personal data held. Rectification: Correct inaccurate or incomplete data. Erasure: Request deletion of data no longer necessary
Portability: Receive data in a structured, machine-readable format. Objection: Restrict or object to certain types of processing
Consent Withdrawal: You can opt out of marketing communications at any time. All requests must be submitted via email to the designated Data Protection Officer at [Insert Contact Email].

8. Children's Data
This Site is not intended for individuals under 13 years of age. No information is knowingly collected from minors. If a minor has submitted data, a parent or legal guardian may request its deletion via written notice.

9. Cross-Border Transfers
If accessing the Site from outside the United States, be advised that your information may be transmitted to, processed, and stored on servers located within U.S. jurisdiction.

10. Modifications to this Policy
We reserve the right to amend this Privacy Policy at any time. Material changes will be posted to this page with the updated effective date. Continued use of the Site signifies acceptance of the revised policy.

11. Contact Information
For inquiries, data subject requests, or reporting of suspected breaches, please contact:
maisondeminerve@gmail.com

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